Landlords

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Your Local Property Experts

At Castle Homes we pride ourselves on offering a professional and efficient service for our landlords. With over 30 years in the lettings business, we understand the needs of our landlords and have a presence on the best property portals to ensure that we find tenants for their properties quickly.

With extensive tenant referencing we ensure only the best tenants for our landlords, and offer a variety of services to meet their landlords' needs, from Introduction Only where we just source a tenant for their property, to our Fully Managed service that will allow you to sit back and relax while we handle any issues that may arise at the property throughout the course of the letting.

We have a dedicated team to keep you up to date with the whole rental process and to answer any enquiries you may have. Our business is built on customer satisfaction and we will handle the rental of your property as if it was one of our own.

Are you a landlord with a difficult property or a difficult tenant? Ask us how we can help. We have a professional Landlord Rescue Service - where we will guide and support or resolve for you, problems with difficult tenants who are making your landlord life a misery.

To find out more please contact us today, or why not request a free, no obligation, valuation of your property.

Castle Homes Management

Service Level

Let Only
12% (of annual rent)

Rent Collection
8%

Fully Managed
12%

Valuer visit to your property

Photographs

Advertising on our website, social media pages, and property portals

Property details sent to our mailing list of tenants

To Let board

Schedule, accompany and give feedback on viewings

Credit check and take references

Right to Rent Checks

Draft and execute all paperwork and legal documents including tenancy agreements.

INCLUDED
(Minimum £450)

3 weeks’ rent plus VAT

3 weeks’ rent plus VAT

Move tenants in and out

Register deposit with deposit protection scheme or handle REPOSIT policy

£36

Photographic inventory of property  (Move in Report only)

£90

Photographic Inventory - HMO room only (PER TENANCY)

£60

Gas Safety Certificate (up to 2 appliances)

£90

£90

£90

Gas Safety Certificate (per additional appliance)

£25

£25

£25

EPC

£90
(up to 3 bedrooms)

£90
(up to 3 bedrooms)

£90
(up to 3 bedrooms)
Larger houses - price on asking.

EICR (any remedial work found would be extra) 

£180

£180

£180

Rent collection and pay into your nominated account

Periodic inspections

£60

£60

Serving Rent Increase (Section 13 notice)

£50

Tenancy Renewals 

£180

£100

£72

Financial statements

Serving of notices (s8, s21)

£150

£120

Serving Deed of Surrender

£50

Additional attendance at property (per hour, including travel) outside scheduled inspections.

£48

£48

£48

Rent and Legal Protection Service (rents up to £1000pcm) Minimum term 12 months

£36 pcm

£36 pcm

Rent and Legal Protection Service (rents above £1500pcm) Minimum term 12 months

£54 pcm

£54 pcm

Repairs and Replacements (Arrange and Manage)

10%+ VAT £15 minimum

Project Management of works (refurbishment/insurance claim)

12%

12%

12%

Court Attendance (per half day)

£240

£240

Change of sharer/Occupier, including referencing and new tenancy documents HMO tenant moving rooms.

£180

£180

£180

CHAPS and international payments

£30

£30

£30

Battery smoke alarm fitting or heat sensor (one)

£45

£45

£45

Battery smoke alarm fitting or heat sensor (additional) Quote from electrician required.

POA

POA

POA

CO Alarm fitting (one)

£45

£45

£45

Visits to a Vacant Property (anything other than a viewing).

£48PH

£48PH

£48PH

Pre-purchase professional viewing and report (within 10 miles from DL1)

£50

£50

£50

Pre-purchase professional viewing and report (outside 10 miles from DL1).

£75

£75

£75

Dealing with insurance claims, checking work. Charged per hour (or part thereof).

£48

What Our Clients Say About Us

We’re proud to be trusted by landlords, tenants, buyers and sellers across the North East.

"I am very happy in my house. Moving house is difficult, but the team were really good and made it easy. I have been here for 5 months now and feel that they will be there for me if there is a problem.”

Jonathan, Tenant

"I was in need of accommodation quickly after relocating to Darlington for a new job. I contacted Suzanne at Castle Homes and explained my situation. Suzanne was extremely helpful in finding me somewhere to rent quickly. The process of viewing a pr...”

Aaron - Tenant

"Excellent service and support to new landlords. We were moving to a different part of the UK and decided to rent our home. Craig, visited us at our home and immediately made us feel that we are in good hands. Both Craig and Suzanne are warm and he...”

Feefo Reviews - First Time Landlord

"Very good services, excellent communication skills and good people to work with. Thanks to Suzanne, Craig and team”

Google Reviews - Tarquin, Landlord.

"Suzanne and her team have been nothing less than amazing in letting and managing my portfolio over the past 3 years. I sadly had a tenant stop paying rent at the beginning of the year. Because I'd taken their rental guarantee option my rent never ...”

Feefo reviews, Landlord

"I have been with Castle Homes for nearly three years now. Craig and Suzanne have been really supportive to me as a first time landlord. They found me excellent tenants and manage the day to day aspects of the property keeping me informed of any pr...”

Google Review, Matthew, Landlord

"Exceptional Service from Castle Homes Darlington. As a landlord who has been using the services of Castle Homes for the past 3 years, I would like to share my outstanding experience. Craig and Suzanne Walsh showed excellent professionalism and ...”

Jean Harrington, Landlord, on Feefo and Google Reviews

"Exceptional Service by Castle Homes, Especially Suzanne”

Monica, tenant. Google review

"Amazing company. Staff are very friendly and homes are top notch.”

Esohe, tenant, Google review

"Great husband-and-wife team to work with. Received really good service and all of my questions were answered fast and with a smile. I’ll certainly be recommending them to friends and family!”

Nikki, Google Reviews

"Pleasant and hospitable experience”

Kayode O, Google

"Very friendly and helpful agent, everything went smoothly and incredibly fast. I am really grateful and love my new flat. Thanks a lot!!!”

Zsofia, Tenant, Google

"Efficient service and amazing personnel. Assisted in swiftly securing housing without hassle and provided valuable assistance with my questions.”

Abiola, Tenant, Birdeye Reviews

"Such a quick and smooth process, estate agents are so useful! I’ve had a great experience renting from the company. Nothing is too much trouble and no question is too silly to ask. Highly recommend!”

Chloe Allen, Google Review

"Amazing quality services”

Tyler L, Google Reviews

"Castle Homes have guided us really well. They have guided us in every single moment when ever we have doubts and Suzanne is our guide. I had really good experience with her, she is so kind and has good patience.”

Jithin Joseph - Tenant

"Craig and Suzanne have been outstanding in the service offered and critical to my search for a property in the Middlesbrough area. Their market knowledge has been most helpful and I would recommend their organisation and services to friends and fa...”

Marion, Investor landlord